Contact us

What to include

• Your device and its system version, or your browser if you use the web app.
• The app version, shown at the bottom of the More tab.
• The email address you sign in with.
• What happened and roughly when. A screenshot helps.
• For purchases: the store (App Store or Google Play) and the plan.

Please never send passwords or payment card numbers.

You may find the answer here

• Frequently asked questions

  Languages, devices, pricing, privacy and how to cancel a subscription.

• Delete account

  How to delete your account and data.

• Privacy policy

  What we collect and how it is used.

Operator

Tolkivo is operated by ＥｌｅｋｓＭａｋｅｒ株式会社 (Japan).